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Troubleshooting › Instant VM Related › Instant VM Job Fails Due to Windows NFS Service Error

Instant VM Job Fails Due to Windows NFS Service Error

Symptom

When the Instant VM Recovery Server has Arcserve UDP Agent and Arcserve Backup both installed, then when you create an Instant VM to VMware ESX(i) server, the Window NFS service does not start and the Instant VM job fails.

Solution

The reason the Windows NFS service fails to start because the default port number of the Windows NFS service is 111 and it is used by Arcserve Backup service Remote Procedure Call Server.

To resolve this issue, change the default port number of the Arcserve Backup service Remote Procedure Call Server to another port and try to create the Instant VM again. For more information on changing the default port, see Modify the Ports Configuration File and Primary Server and Member Server Communication Ports in Arcserve Backup documentation.