Symptom
When adding nodes by discovering from an Active Directory, I get the following error message:
"The specified domain either does not exist or could not be contacted. Verify that the Console server can access the domain controller through the network."
Solution
First verify the connectivity between the Arcserve UDP and domain controller. If the connectivity is okay, use the following command with "dsgetdc" argument to test if Windows can locate the domain controller from the domain name:
nltest.exe
For example, "nltest /dsgetdc:sample_domain", where sample_domain is the domain name.
If the command fails, then there may be a DNS problem in your environment.
Note: You should run the above command on the UDP machine. For more details, please refer to the following article from Microsoft.
https://support.microsoft.com/en-us/kb/247811
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