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Verify the Backup has Used Hardware Snapshot

If the prerequisites for a hardware snapshot are not met, Arcserve UDP automatically switches to a software snapshot without failing the backup job. If hardware snapshot fails, the event is recorded in the activity logs.

Review the log messages to ensure that the backup has used the hardware snapshot.

Follow these steps:

  1. Navigate to the following path:
    <Installation folder>\Arcserve\Unified Data Protection\Engine\Logs
    
  2. Open the corresponding file for the respective Job ID.

    For example, if the Job ID is JW002, navigate to the Logs folder and open the JW002 file.

  3. Review the messages in the file to confirm whether the backup has used the storage snapshot.

You have successfully used the storage snapshot for a backup.