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Issues Fixed

The following list identifies the fixes included in Arcserve UDP Update 1:

T00000132

Fixed a problem about the Backup job sometimes crashing in AFvolumeParse.dll. The "Create snapshots" message is recorded before "Job Crashed" in activity log as follows :

Information: Job0000039C - Prepare for backup stage...

Information: Job0000039C - Create snapshots for selected volumes...

Error: Job0000039C - Job crashed.

T00000153

Fixed a problem about Backup crashing when skipping some snapshot file.

T00000230/T00000231

Fixed a problem about File level restore failing to mound volume by error 1219, 87.

T00000243

Fixed a problem about how "can not cancel this waiting job" is recorded when a HBVB policy is unassigned.

T00000271

Fixed a problem about the Hyper-V HBBU backup incremental job frequently converting to a verify job with the following error message:

The status of the changed block tracking functionality is inactive on Hyper-V host & cannot reset for the current backup job.

T00000272/T00000355

Fixed a problem about the HBBU backup job failing to generate the volume information. As a result the catalog job cannot run that happened in the special BCD configuration of the problematic VM.

T00000273/T00000316

Fixed a problem about console not importing virtual machines from a vCenter that contains a large number of clusters, ESX servers, and virtual machines.

T00000276

Fixed a problem about the modify date of the restore destination folder changing to the current time, when browsing folder from user interface.

T00000277

Fixed an issue about the backup job failing to back up the GPT disk metadata (GPT header) caused by the last 512 byte data of the GPT disk that could not be read.

T00000278

Fixed a problem about being unable to find suitable disks on the BMR target machine whose disk controller is not supported by the operating system being restored.

T00000280

Fixed a problem about the HBBU VM Information Parse failing to parse boot.ini with FAT32 volume if that acts as both system volume and boot volume. As a result, features like file level restore, BMR, VSB fail.

T00000287

Fixed a problem about the resumed merge job that always fail after changing the data store destination.

T00000290

Fixed a problem about the Agentless backup of a VMware virtual machine not finishing after 'deleting snapshot' for 2-5 hours.

T00000295/T00000296

Fixed a problem about the backup Linux node with multi-path devices failing.

T00000297

Fixed a problem about hypervisor of VM being changed to ESX server from vCenter after auto-discovery, if both ESX server and vCenter are in discovery list and vCenter is not running before auto-discovery that results in an additional full backup session.

T00000300

Fixed a problem about replication processes crashing when multiple processes initialize network throttling information simultaneously.

T00000310

Fixed a problem about decreasing the size of a redirection text file when redirecting the command line console output of "as_gddmgr.exe -Scan CheckRecoveryPoint" to a text file.

T00000311

Fixed a problem about Arcserve agent crashing when deploying plan from Arcserve UDP console on some specific environment.

T00000313

Fixed a problem about using the hash key instead of the session password for data decryption of backup session restored by Arcserve Backup that fails the jumpstart from the shared folder.

T00000317

Fixed a problem about the missing function in Arcserve UDP v6.0. The Arcserve UDP 5.0 Alert email of Agentless backup job contained the Backup Size value.

T00000318

Fixed a problem about HBBU Restore failing when performed over WAN/VPN.

T00000320

Fixed two vulnerability problems by upgrading libssh2 to 1.7.0:

T00000324

Fixed a problem about Inactive Jobs being visible as Jobs In Progress.

T00000327

Fixed an issue about agentless backup plan deployment failing with the following error message:

Web service on the proxy is busy.​

T00000328

Fixed a problem about Backup XFS volume failing when the magic number is not matched.

P00000329

Fixed a problem about the Restore file failing when the volume is too large for Linux.

T00000332

Added new command line option "as_gddmgr.exe –Scan RefreshDiskUsageInfo" to rebuild data store disk usage information if that disk usage statistics file is corrupted.

T00000334

Fixed two issues if performance enhancement is enabled in Arcserve UDP V6.0:

T00000335/T00000361

Fixed a problem about File copy job to Azure cloud failing if source has files containing unsupported Unicode characters of azure cloud in its name. Such files in file copy job is skipped and job is marked under incomplete status.

T00000336

Fixed a problem that Linux Backup job will not fail for two scenarios:

T00000337

Fixed a problem about invalid destination path error when browsing recovery points from the data store view.

T00000338

Fixed a problem about some settings missing from plan on console after upgrading Arcserve UDP to v6 if the Linux plan is configured before upgrade.

T00000339

Fixed a problem about the snapshot file existing in volume at the time when getting volume data size. As a result that size is counted into the total protected size for reporting.

T00000343

Fixed a security issue about HTTP TRACE / TRACK methods allowed for Jetty server by disabling it.

T00000344

Added a warning message about clicking the Next button when selecting Advanced mode in BMR.

T00000346

Fixed a problem about the Virtual Standby job crashing when deleting a snapshot on special HyperV environment because WmiWrapper.dll has a null pointer exception.

T00000347

Fixed a problem about Data distribution on media report being empty for the agent-less plan filter.

T00000350

Fixed a problem wherein if an Agentless proxy server protects many VMs, after restart the Agent service, the web service does not respond for a long time.

T00000351

Fixed a problem wherein ​if the VM has huge VMDKs (for example, larger than 4TB), Arcserve UDP cannot Recover Data from Linux Recovery Point as the value of VMDK size is truncated.

T00000353

Fixed a problem wherein if there is a jumpstart job for some nodes running, the replication job for other nodes cannot be launched.​

T00000354

Fixed an issue wherein the Scheduled email configuration in report disappears after upgrade if the description is empty.

T00000359

Fixed an issue wherein D2DMonitor.exe can not run backup now when the current account is not in the administrator group. Add a registry key to verify if the account is correct.

Registry path: HKEY_LOCAL_MACHINE\SOFTWARE\Arcserve\Unified Data Protection\Engine\AgentTrayMonitor\

Registry key:BackupCheckAdmin (DWORD type)

Note: When value of BackupCheckAdmin is 0, administrator right is not verified.

T00000360

Fixed the backward compatibility issue that led to data corruption from the failed backup/replication jobs with the presence of mixed versions of Arcserve UDP v5 and Arcserve UDP v6.

T00000364

Fixed a problem about Agentless proxy server not allowing throttle, such as setting backup throttle from "7:00pm - 0:00", and not scheduling such throttle jobs.