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Troubleshooting Overview

When a problem is detected, Arcserve Backup Patch Manager generates a message to help you identify the problem and resolve the problem. These messages are contained in the Patch Manager Activity Log (APMLog.log) or the Patch Manager UI Log (CAPMUILog.log), which can be viewed at X:Program Files\CA\SharedComponents\APM\Patch Manager.

When an incorrect action is attempted, Arcserve Backup Patch Manager will generally display a pop-up message to help you identify and quickly resolve the problem.

In addition, from the Errors pane on the Arcserve Backup Patch Manager GUI, you can also view any related errors for the corresponding patch.