Valid on Windows platforms.
Symptom
When you submit a Hyper-V or SQL VSS Writer backup job where the application has data on remote SMB (Server Message Block) shares, the backup job fails.
Solution
This behavior occurs because the File Server VSS Agent Service is not enabled on the file server. You can enable the File Server VSS Agent Service by logging on to the Server Manager and selecting the following menu options: Server Roles, File and Storage Services, File and iSCSI Services, and File Server VSS Agent Service.
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