Troubleshooting › Backup and Restore Problems

Backup and Restore Problems

This section contains the following topics:

Jobs Do Not Start on Schedule

Cannot Back Up Open Files

Restore Job Fails on Citrix Server

Local Restore Data Backed Up with Compression and/or Encryption Failed

Arcserve Backup Does Not Restore Data Based on File Access Time

GUI Freezes in Active Directory Restore Mode

Scheduled Backup Jobs Fail After Changing the Login Credentials for Agent Computers

Running a Full Backup (Clear Archive Bit) or Incremental Backup on a Source Previously Backed Up in a SFB Job Causes Data Loss

Unable to Run an On-Demand Synthetic Full Backup

Restore Job Activity Log Errors

Arcserve D2D Backup Jobs Fail When Submitted from the Backup Manager

Arcserve Backup Does Not Back up Files that were Moved or Renamed

Arcserve Backup Cannot Perform a Hyper-V Backup Job That Contains Data on SMB Shares

Arcserve Backup Cannot Perform a Hyper-V Writer or SQL VSS Writer Back Up Job That Contains Data on SMB Shares

Memory Usage Increases When Restoring Data From a Remote FSD Located on a Windows 2008 SP2 and Windows 2008 R2 Server