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Job Queue Log Files Consume a Large Amount of Disk Space

Valid on Windows platforms.

Symptom

The Job Queue log files are consuming a large amount of disk space on the Arcserve Backup server.

Solution

Arcserve Backup stores debugging information about the Job Queue in one or more log files named JobQueue.log. The log files are stored in the following directory on the Arcserve Backup server:

%HOME%\LOG

Example:

C:\Program Files\CA\ARCserve Backup\LOG\JobQueue.log

As the log files reach a specified size (for example, 300 MB), Arcserve Backup renames the log file and creates a new Job Queue log file. By default, Arcserve Backup deletes the log files 31 days after they were generated.

Based on the following conditions, the Job Queue log files can consume a large amount of free disk space on the backup server:

Arcserve Backup lets you control the size and quantity of the Job Queue log files by doing the following:

  1. From the Arcserve Backup server, open Windows Registry Editor.
  2. To limit the size of the log files that Arcserve Backup generates, open the following registry key:
    HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCServe Backup\Base\QueueSystem\DebugFileSize
    

    Modify the value as required:

  3. To limit the quantity of log files that Arcserve Backup retains, open the following registry key:
    HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCServe Backup\Base\Task\Common\JobQueueMaxFiles
    

    Modify the value as required:

  4. (Optional) To decrease the level of debugging detail, create the following registry key:
    HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCServe Backup\Base\QueueSystem\DebugLevel
    

    The values for this key are as follows:

    Specify a value of 1 or 2.

Be aware of the following: