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Arcserve Backup Does Not Detect a Cleaning Tape

Valid on Windows platforms.

Symptom

There is a cleaning tape in the library but Arcserve Backup does not detect a cleaning tape.

Solution

To remedy this problem, Arcserve Backup must detect the location (slot) of the cleaning tape. There are two methods that you can use to let Arcserve Backup detect the location (slot) of the cleaning tape.