Managing Devices and Media › Device Manager › DLTSage Error Handling

DLTSage Error Handling

DLTSage is an error-monitoring, reporting, and alerting technology developed by Quantum for use on SuperDLT tape drives. To receive tape drive alerts, you must use SuperDLT tape drives with DLTSage firmware.

Arcserve Backup interfaces with the firmware on SuperDLT tape drives to analyze critical tape drive and media performance parameters collected for each track, segment, Magneto Resistive (MR) channel, and optical band. Arcserve Backup uses the information collected to:

• Diagnose information such as threshold conditions and tape drive history.
• Identify high-risk tape drives and media that are approaching or have reached their end of life.
• Predict tape drive cleaning needs.
• Analyze tape drive environmental conditions.
• Generate media and hardware error messages.

Note: For more detailed information, see How DLTSage Error Handling Works.

Resolving DLTSage Errors

For information about resolving DLTSage errors, see the following:

• DLTSage Errors with the Tape Library Option
• DLTSage Errors without the Tape Library Option