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Using Arcserve Backup Online Help
Legal Notices
Arcserve Product References
Contact Arcserve
Arcserve Backup Online Help
- Download the Bookshelf
- Configure the Documentation Location
Release Summary
- New Features Included with r16.5
- Usability and Functional Enhancements Included with r16.5
- Features Not Supported in r16.5
Implementing Arcserve Backup
- Introducing Arcserve Backup
  - Introduction
  - The Purpose of This Guide
- Planning Storage Environments
- Planning Arcserve Backup Installations
- Installing and Upgrading Arcserve Backup
- Installing and Upgrading Arcserve Backup in a Cluster-aware Environment
- Integrating Arcserve Backup with Other Products
- Configuring Arcserve Backup
- Uninstalling Arcserve Backup
- Troubleshooting Arcserve Backup Installations
- Using Best Practices to Install and Upgrade Arcserve Backup
- Acknowledgements
Using Arcserve Backup
- Navigating in Arcserve Backup
  - Access the Navigation Bar and Toolbar
- Selecting a Arcserve Backup Server
  - Select a Primary Server
  - Select an Object in the Machine Tree
- Configuring the Arcserve Backup Server
- Selecting Objects in the Arcserve Backup Browser
- Backing Up Data
- Restoring Data
- Managing Data on Disks
- Scheduling Jobs
- Applying Filters to Jobs
  - Types of Filters
    - Use File Attributes Filter
    - Filter Files Based on Size
- Applying Job Options
- Managing Jobs
  - Managing Jobs in the Job Queue
  - Creating Scripts
    - Create and Use Job Scripts
- Managing Devices and Media Pools
- Reporting
  - View the Activity Log
  - Configure and View the Job Log
- Managing the Database
- Deploying Agents on Remote Systems
  - Deploy Agents to Remote Computers from the Primary Server
- Processing Computer Name Changes in an Arcserve Domain
Administering Arcserve Backup
- Introducing Arcserve Backup
  - Introduction
  - Arcserve Backup Functionality
  - Using Arcserve Backup Documentation
    - Download the Bookshelf
    - Configure the Documentation Location
- Protecting Data Using Arcserve Backup
  - Arcserve Backup Components
  - Central Management
  - How Password Management Works
    - Change a Session/Encryption Password
    - Enable Password Management
  - How User Profile Management Works
  - How Arcserve Backup Processes Backup Data Using Multistreaming
    - Tasks Supported by Multistreaming
    - Multistreaming Support for Local Backup Jobs
  - How Arcserve Backup Processes Backup Data Using Multiplexing
    - Tasks Supported by Multiplexing
  - How Arcserve Backup Secures Data
  - Effective Media Management
    - Configure Devices Using the Device Wizard
    - Configure Device Groups
  - Back Up and Restore Data
  - Start Arcserve D2D
  - Start Arcserve Replication
- Backing Up Data
  - How Arcserve Backup Lets You Back Up Data
    - Specify Local Backup Options
  - Submit a Backup Job
  - Backup Manager
  - Local Backup Options for UNIX and Linux Agents
  - Global Backup Options
  - Files and Objects that Arcserve Backup Does Not Back Up
    - Skip or Include Database Files in Backups
  - Enable Arcserve Backup to Manage Open Files on Remote Computers
  - Multiplexing Job Options
  - Specify Multistreaming Options
  - Entire Node Backups
    - Back Up an Entire Node that Contains Database Files
  - Create Repeating Backup Jobs
    - Cross-Job Duplicated Source Check
  - Back Up Remote Servers
  - Submit Static Backup Jobs
  - Backup Staging Methods
    - How Backup to Disk to Tape Works
    - How to Manage Backup Data Using Tape Staging
  - Archive Staging Methods
    - Archive Disk Staging
      - How Archive to Disk to Tape Works
      - How to Use Disk Staging to Manage Archive Data
    - Archive Tape Staging
      - How Archive to Tape to Tape Works
      - How to Use Tape Staging to Manage Archive Operations
  - Backing up Multiple Data Mover Servers in a Single Job
    - Back up Multiple Data Mover Servers in a Single Job
    - Back up Multiple Data Mover Servers in a Single Job Using Staging
  - Disaster Recovery
  - How NTFS Deduplication Works
- Restoring Data
  - Restore Manager
  - How to Find Files That You Want to Restore
  - Restore Manager Markers
  - Restore Manager Location Options
  - Restore Job Schedules
  - Specify Run as Administrator on Windows Server 2008 and 2012 Systems
  - Global Restore Options
  - System State Restore Options
  - Restoring Data Scenarios
  - How to Restore Data from Cloud Storage
- Customizing Jobs
  - Job Customization Methods
  - Rotation Schemes
  - How Job Filters Work
    - Filter Options
    - Types of Filters
  - Schedule Custom Jobs
  - Custom Schedules
  - Tasks You Can Perform Using the Job Status Manager
  - How Save Agent and Save Node Information Works
  - How to Use the Job Scheduler Wizard to Schedule Jobs
  - Job Scripts
    - Create a Job Script
    - Execute a Job Using a Script
  - Job Templates
  - Windows-Powered NAS and Storage Server 2003 Device Configuration
    - Access Arcserve Backup Through the Windows-powered NAS Device
    - Arcserve Backup and Windows-powered NAS Device Configuration
  - Scan Jobs for Cloud Storage
  - Merge Jobs to Cloud Storage
  - How Arcserve Backup Purges Data from Cloud Storage
- Archiving Data
  - Overview of How Arcserve Backup Archives Data
  - Submit Archive Jobs
  - Archive Manager
  - Global Options for Archiving
- Managing Devices and Media
  - Device Management Tools
  - Device Manager
  - How Media Pools Work
  - Media Management Administrator (MM Admin)
    - Media Management and Tape Service
    - Media Management Administrator Terms
  - MM Admin Interface
  - How the Media Management Process Works
  - How to Manage Cloud Storage
- Administering the Backup Server
  - How Arcserve Backup Engines Work
  - Configure Arcserve Backup Engines
  - Additional Server Admin Functions
  - Authentication Levels for Arcserve Backup Services, Components, and Applications
    - Arcserve Backup Services, Components, and Applications that Require Administrative Privileges
    - Arcserve Backup Services, Components, and Applications that Require the Highest Available Privileges
  - Arcserve Backup Domains
  - Manage User Profiles Using the User Profile Utility
  - Restore the Arcserve Backup Job Queue
  - Manage Arcserve Servers Using the Server Configuration Wizard
  - How Arcserve Backup Protects Active Directory Data on Domain Controller Servers
  - Install and Uninstall Arcserve Backup Server Based Options
  - Discovery Configuration
  - Arcserve Backup Maintenance Notifications
    - Disable Maintenance Notification Messages
    - Enable Maintenance Notification Messages
  - Apply Arcserve Backup Component Licenses
  - Managing Firewalls
    - Allow Arcserve Backup Services and Applications to Communicate Through the Windows Firewall
    - How to Configure Your Firewall to Optimize Communication
- Managing the Database and Reporting
  - How to Manage the Database and Reports
  - Database Manager
    - Database Views
    - Enable Media Pool Maintenance
  - How to Protect the Arcserve Backup Database
  - How the Catalog Database Works
  - Using Microsoft SQL Server as the Arcserve Backup Database
  - Specify an Arcserve Backup Database Application
  - Arcserve Backup Logs and Reports
  - Arcserve Backup Diagnostic Utility
  - Arcserve Backup Infrastructure Visualization
- Using the Alert Manager
  - How the Alert Manager Works
  - Alert Manager Components
  - Set Up Alerts
  - Alert Manager Configuration
- Managing Agents Using Central Agent Admin
  - How the Arcserve Backup Central Agent Admin Works
  - Manage Agents
  - Configure Agents
  - Add Computers
  - Add Nodes
  - Manage Agent Logs
  - Configure SRM PKI
  - Configure SRM Exclude Paths
  - Configure Node Tiers
- Using Deduplication
  - How Data Deduplication Works
  - How to Plan a Deduplication Installation
  - Deduplication Considerations
    - Supported Functions Matrix
    - Licensing Requirements for Deduplication
  - Create Data Deduplication Devices
  - Deduplication Device Group Configuration
  - Device Commands for Data Deduplication Devices
  - Back up Data with Deduplication
  - Recover Deduplicated Data
  - Deduplication Reports
- Raw Backup and Restore of Physical Disks and Volumes
  - Overview of Raw Backup and Restore
    - Licensing Requirements for Raw Backup of Physical Disks and Volumes
  - How Raw Backup Works
  - Enable Raw Backup and Restore
  - Perform Raw Backup of a Physical Disk or Volume
    - Entire Node Backup
  - Raw Backup Restore
- Backing Up and Recovering Arcserve D2D Data
  - Specify Arcserve D2D Backup Options
  - How Arcserve Backup Processes Encrypted Arcserve D2D Backup Sessions
  - Submit Backup Jobs of Arcserve D2D Nodes
  - Submit Backup Jobs of Arcserve D2D Nodes Through Proxy Servers
  - Submit Static Backup Jobs Containing Arcserve D2D Data
  - Submit Dynamic Backup Jobs Containing Arcserve D2D Data
  - Recover Arcserve D2D Data at File Level Granularity
  - Recover Arcserve D2D Data at Application Level Granularity
  - Recover Files and Folders From Arcserve D2D Recovery Points
  - Recover Arcserve D2D Data from Raw Sessions
  - Configure Arcserve Backup to Generate Arcserve D2D Catalog Files
- Using Synthetic Full Backup
  - Overview of Synthetic Full Backup
  - How Synthetic Full Backup Works
  - Submit a Synthetic Full Backup Job
  - Specify the Synthetic Schedule for a Synthetic Full Backup
  - Submit a D2D2T Synthetic Full Backup Job Using a Rotation Scheme
  - Submit a D2D2T Synthetic Full Backup Job Using a GFS Scheme
  - Submit a D2D2T Synthetic Full Backup Job Using a Custom Schedule
  - Run a Real Full Backup on the Next Full Backup Day
  - Submit an On-Demand Synthetic Full Backup
  - Scan Synthetic Full Backup Session Only
  - How the Purge Policy and a DB Pruning Job Works for Synthetic Full Backup
  - How Makeup Jobs Work for Synthetic Full Backup
  - Point In Time Restore
  - Synthetic Full Backup Considerations
  - Working with Synthetic Full Backup
- Using Arcserve Backup in a Storage Area Network
  - How to License the Storage Area Network (SAN) Option
  - The SAN Environment
  - Install the SAN Option
  - Using the SAN Option
- Troubleshooting
  - Log in Problems
  - Authentication Problems
  - Backup and Restore Problems
  - Media Problems
  - SAN Configuration Problems
  - Cluster-based Backup and Restore Problems
  - Miscellaneous Problems
- Using Arcserve Backup in a Cluster-aware Environment
  - Install Arcserve Backup into a Cluster-aware Environment
  - Cluster Overview
  - Protecting Your Cluster with Arcserve Backup
    - MSCS Protection
    - NEC CLUSTERPRO/ExpressCluster Protection
- Using JIS2004 Unicode Characters with Arcserve Backup
  - Introduction to JIS2004 Unicode Characters
  - Configuration Requirements for JIS2004 Unicode
  - Platforms Supporting JIS2004 Unicode Characters
  - Tasks You Can Perform Using JIS2004 Unicode Characters with Arcserve Backup
  - Arcserve Backup Applications Supporting JIS2004 Unicode Characters
  - Limitations of Using JIS2004 Unicode Characters with Arcserve Backup
- Protecting Hyper-V Systems Using the Hyper-V VSS Writer
  - Overview of Protecting Hyper-V VMs Using the Hyper-V VSS Writer
  - Prerequisite Components for Hyper-V VSS Writer Protection
  - Configure Arcserve Backup to Detect Hyper-V VMs
  - How Back Up Using Saved State Works
  - How Back Up Using Child Partition Snapshot Works
  - Back Up Hyper-V VMs Using the Hyper-V VSS Writer
  - Restore Data to Its Original Location
Device Configuration
- Device Configuration Overview
- Understanding Device Configuration
- Using Device Configuration
- Configure Devices Using Enterprise Module Configuration
- Deduplication Device Management
- Register Data Mover Servers with the Primary Server Using Device Configuration
Discovery Configuration
- Discovery Configuration Overview
- Understanding Discovery Configuration
- Using Discovery Configuration
Introducing Media Management Administrator
- Media Management Administrator
- Understanding Media Management Administrator
- Using Media Management Administrator
Arcserve Backup Server Admin
- Understanding the Arcserve Backup Server
- Understanding the Arcserve Backup Server Admin
- Configuring Servers, Engines, and Alert Notifications
- Using the Arcserve Backup Server Admin
Using Dashboard
- Understanding Dashboard
- Understanding Global Dashboard
- Configuring Global Dashboard
  - Configuration Considerations
  - Configure Global Dashboard
    - Configure the Central Site
    - Configure a Branch Site
- Using Dashboard
- Using Global Dashboard
- Dashboard Reports
- Troubleshooting Dashboard
  - Troubleshooting Overview
  - Dashboard Troubleshooting
- Troubleshooting Global Dashboard
  - Troubleshooting Overview
  - Global Dashboard Troubleshooting
Using the Command Line Interface
- Introduction
  - Command Line Options and Arguments
  - Command Line Syntax Characters
  - Job Scheduler Wizard - Command Page
- authsetup - Authentication Setup Command
  - authsetup - Syntax
  - authsetup - Usage
  - authsetup - Examples
- bab - Arcserve Backup Services Command
  - bab - Syntax
  - bab - Usage
  - bab - Examples
- ca_auth - Authentication Command
  - ca_auth - Syntax
  - ca_auth - Usage
  - ca_auth - Miscellaneous Options
  - ca_auth - User Arguments
  - ca_auth - Role Arguments
  - ca_auth - Equivalence Arguments
  - ca_auth - Examples
- ca_backup - Backup Manager Command
  - ca_backup - Syntax
  - ca_backup - Usage
  - ca_backup - Miscellaneous Options
  - ca_backup - Global Job Options
  - ca_backup - Global Filter Options
  - ca_backup - Source Arguments
  - ca_backup - Node Options
  - ca_backup - Volume Options
  - ca_backup - Database Options
  - ca_backup - Destination Arguments
  - ca_backup - Schedule Arguments
  - ca_backup - Run Job Arguments
  - ca_backup Staging Options
    - ca_backup - Disk Staging Options
    - ca_backup - Tape Staging Options
  - ca_backup - Return Codes
  - ca_backup - Examples
- ca_dbmgr - Database Manager Command
  - ca_dbmgr - Syntax
  - ca_dbmgr - Usage
  - ca_dbmgr - Miscellaneous Options
  - ca_dbmgr - Display Options
  - ca_dbmgr - Media Pool Management Options
  - ca_dbmgr - Database Management Options
  - ca_dbmgr - Maintenance Options
  - ca_dbmgr - Migration Status Options
  - ca_dbmgr - Examples
- ca_devmgr - Device Manager Command
  - ca_devmgr - Syntax
  - ca_devmgr - Usage
  - ca_devmgr - Miscellaneous Commands
  - ca_devmgr - General Commands
  - ca_devmgr - Tape Drive Commands
  - ca_devmgr - Tape Library Commands
  - ca_devmgr - FSD Commands
  - ca_devmgr - Cloud Commands
  - ca_devmgr - Examples
- ca_jobsecmgr - Job Security Manager Command
  - ca_jobsecmgr - Syntax
  - ca_jobsecmgr - Usage
  - ca_jobsecmgr - Server Arguments
  - ca_jobsecmgr - Current Security Options
  - ca_jobsecmgr - New Security Options
  - ca_jobsecmgr - Examples
- ca_log - Log Command
  - ca_log - Syntax
  - ca_log - Usage
  - ca_log - Miscellaneous Options
  - ca_log - Log Name Manipulation Options
  - ca_log - View Options
  - ca_log - Purge Options
  - ca_log - Examples
- ca_merge - Merge Manager Command
  - ca_merge - Syntax
  - ca_merge - Usage
  - ca_merge - Miscellaneous Options
  - ca_merge - Source Arguments
  - ca_merge - Run Job Arguments
  - ca_merge - Merge Options
  - ca_merge - Return Codes
  - ca_merge - Examples
- ca_mmo - Media Management Administrator Command
  - ca_mmo - Syntax
  - ca_mmo - Options
  - ca_mmo - Examples
- ca_qmgr - Queue Manager Command
  - ca_qmgr - Syntax
  - ca_qmgr - Usage
  - ca_qmgr - Miscellaneous Options
  - ca_qmgr - Job Queue Commands
  - ca_qmgr - Job Specific Commands
  - ca_qmgr - Job Script Commands
  - ca_qmgr - Examples
- ca_recoverdb - Database Recovery Command
  - ca_recoverdb - Syntax
  - ca_recoverdb - Options
  - ca_recoverdb - Examples
- ca_restore - Restore Manager Command
  - ca_restore - Syntax
  - ca_restore - Usage
  - ca_restore - Miscellaneous Options
  - ca_restore - Global Job Options
  - ca_restore - Global Filter Options
  - ca_restore - Source Arguments
  - ca_restore - Destination Arguments
  - ca_restore - Database Options
  - ca_restore - Run Job Arguments
  - ca_restore - Info Arguments
  - ca_restore - Return Codes
  - ca_restore - Examples
- ca_scan - Scan Manager Command
  - ca_scan - Syntax
  - ca_scan - Usage
  - ca_scan - Miscellaneous Options
  - ca_scan - Source Arguments
  - ca_scan - Run Job Arguments
  - ca_scan - Scan Options
  - ca_scan - Return Codes
  - ca_scan Command Examples
- ca_vcbpopulatedb - VMware VCB Utility Command
  - ca_vcbpopulatedb - Syntax
  - ca_vcbpopulatedb - Usage
  - Create a ca_vcbpopulatedb Configuration File
  - ca_vcbpopulatedb - Utility Return Codes
  - ca_vcbpopulatedb - Examples
- ca_msvmpopulatedb - Hyper-V VM Utility Command
  - ca_msvmpopulatedb - Syntax
  - ca_msvmpopulatedb - Usage
  - ca_msvmpopulatedb - Utility Return Codes
  - ca_msvmpopulatedb - Examples
- cabatch - Batch Command
  - cabatch - Submit a Job
  - cabatch - Delete a Job
  - cabatch - Modify a Job
  - cabatch - Examples
- careports - Report Writer Command
  - careports - Syntax
  - careports - Options
  - careports - Examples
- caadvreports - Advanced Report Generator Command
  - caadvreports - Syntax
  - caadvreports - Reports
  - caadvreports - Options
  - caadvreports - Examples
- pfc - Preflight Checklist Utility Command
  - pfc - Syntax
  - pfc - Usage
  - pfc - Preflight Checks
  - pfc - Examples
- tapecomp - Tape Compare Utility
  - tapecomp - Syntax
  - tapecomp - Options
  - tapecomp - Examples
- tapecopy - Tape Copy Tool Command
  - tapecopy - Syntax
  - tapecopy - Usage
  - tapecopy - Database Query Options
  - tapecopy - Destination Arguments
  - tapecopy - Source Arguments
  - tapecopy - Examples
- Miscellaneous Utility Commands
  - ARCserveCfg.exe - Server Reconfiguration Utility
  - DumpDB Utility
  - IsSafe.bat Utility
  - Mergecat Utility
  - MergeOLF Utility
Introducing the Enterprise Module
- Arcserve Backup Enterprise Module
  - Introduction to the Enterprise Module
  - Purpose of the Guide
- Image Option
- Enterprise Tape Library 3494 and StorageTek Options
- Troubleshooting
Introducing Arcserve Backup Agents and Options
- Using Agents
- Using Options
Integrating Arcserve Replication with Arcserve Backup
- Integrating Arcserve Replication with Arcserve Backup
- Installing and Configuring Arcserve Replication with Arcserve Backup
- Performing Integrated Backup Jobs
- Performing Integrated Restore Jobs
- Monitoring Backup and Replication Jobs
- Troubleshooting
  - Integrated Troubleshooting
  - Error and Warning Messages
Using Alert Help
- Administration Help
- Legal Notices
- Contact Arcserve
- Alert Help
Troubleshooting Messages