Troubleshooting

Troubleshooting

This section provides troubleshooting information to help you identify and resolve problems that you may encounter when using the Arcserve Backup Agent for Microsoft Exchange Server. To help you quickly find the information you need, this section lists some error messages and possible reasons and solutions for these messages.

This section contains the following topics:

Activity Log

I Cannot Determine How Much Space is Saved Using Complete Single Instance Storage

I Cannot Determine if I Need to Perform a Database Level Backup

I Cannot Determine if I Can Perform a Database Level Backup at the Same Time as a Document Level Backup

I Cannot Determine the Purpose of the M Drive

I Cannot Browse Mailboxes Under Document Level

I Cannot Reply to eMails Sent from a Restored Mailbox

Exchange Server Errors

Information for Technical Support