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User Initiated Patch Check for Update Process

If you have selected to initiate a check for available patches (instead of specifying a scheduled check), the process for this task is as follows:

  1. Select the product to check (Arcserve Backup).
  2. Click the Check for Updates button for the selected product.

    The available patch information is downloaded (if modified) from Arcserve Support to either your client or to a staging server.

  3. The available patch information is then compared to a locally residing file containing the already downloaded patch information.

    A listing of all the available Arcserve Backup patches for the selected product is displayed.

  4. If configured, an email notification is sent informing you when new Arcserve Backup patches are available for downloading.