Using Arcserve Backup Patch Manager with GUI › Automatically Download and Install a Patch

Automatically Download and Install a Patch

You can use the Arcserve Backup Patch Manager GUI to automatically check for new patches, download patches from the Arcserve Support internet site, and install the downloaded patches into your system. (Automatic patch uninstallation is not supported and can only be triggered manually from the GUI).

Note: Automatic patch download and installation is available for critical Arcserve Backup patches only.

Note: All patches for Arcserve Backup Patch Manager are considered critical.

The process for Arcserve Backup Patch Manager to automatically perform these tasks is the same as for manually performing them, except all tasks will be triggered at pre-configured days and times. The configuring of these automatic functions can be specified during the Arcserve Backup Patch Manager installation process, or through the Preferences dialog after Arcserve Backup Patch Manager installation. For more information about the Preferences dialog, see Understanding the Preferences Dialog.

However, during the automatic patch download and install process, if a patch is for a Arcserve Backup agent and the agent is not installed on the target machine, an install error will occur. For example, if Arcserve Backup Patch Manager is set to automatically download and install patches and a new Agent for Oracle patch becomes available in the Arcserve Support site, then Arcserve Backup Patch Manager will try to automatically download and install the Oracle patch on the target machines. It will report an error about an install failure if the Oracle-related components are not installed on that target machine.

If you have the Arcserve Backup Patch Manager configured to automatically download and install patches, you will be prompted when a new patch becomes available to select whether to Continue or Postpone to the next schedule. If you do not respond within five minutes, the job will continue.

If configured, an email notification will be sent informing you when the automatic patch download and installation has been completed.

If a patch install requires a reboot to take effect, the following will occur:

• If email notification is enabled, you will be informed of this condition in the email. You will then need to manually reboot the machine after patch installation for the patch to take effect.
• If email notification is not enabled, you will need to check the status of the patch in the APMLog.log. If a reboot is required, a message stating this patch requires rebooting the machine will be included in the log. You will then need to manually reboot the machine after patch installation for the patch to take effect.