Using Arcserve Backup Patch Manager with GUI › Manually Uninstall a Patch

Manually Uninstall a Patch

You can use the Arcserve Backup Patch Manager GUI to manually uninstall a patch that has already been installed. You can only trigger a patch uninstallation manually from the GUI (automatic scheduling of patch uninstallation is not supported). In addition, you can only select one patch at a time for uninstallation (multiple patch selection for uninstallation is not supported).

Uninstall a Patch

1. Launch the Arcserve Backup Patch Manager GUI (Programs/Arcserve/Arcserve Backup Patch Manager/Patch Manager).

   The Arcserve Backup Patch Manager GUI is displayed listing all Installed patches that are available for uninstallation.

2. Select the patch that you want to uninstall and click Uninstall.

   Arcserve Backup Patch Manager will first check if the selected patch has any dependent patches that also need to be uninstalled.

   The Dependencies screen appears, listing the patch selected for uninstallation and any dependent patches for the selected patch.

   • If all dependent patches have already been uninstalled, then the uninstallation process for the selected patch will continue.
   • If any dependent patch has not been uninstalled already, an error message will be displayed to indicate that dependency patch is still installed and the uninstallation process will not continue.

   

3. Click Uninstall Now to proceed with the patch uninstallation.

   The Uninstall screen appears displaying the status of the patch uninstallation.

   Note: After clicking the Uninstall Now button, if you did not select at least one patch displayed in the Uninstall screen then a pop-up window will appear prompting you to "Please select a patch and then try to uninstall"

   

4. Click OK to close the Uninstall screen.

   When the uninstallation process is complete, the patch entry is removed from Patches/Updates Installed Current reports and the patch entry is added in the Patches/Updates Installed History report with an "Uninstalled" status and the patch status in the Patch Updates pane now indicates as Downloaded.

   Important! Arcserve Backup Patch Manager maintains a history file to identify whether the patch is installed or not. As a result, to properly track the status of a patch, you should only uninstall patches by using Arcserve Backup Patch Manager.

5. If the patch uninstall failure occurs, you should review the Errors tab for possible causes and additional information in the APMlog.log.