Manually Check for Available Patches

You can use the Arcserve Backup Patch Manager GUI to manually perform a check for available patches that have not already been downloaded.

Check for Available Patches

Launch the Arcserve Backup Patch Manager GUI (Programs/Arcserve/Arcserve Backup Patch Manager/Patch Manager).
The Arcserve Backup Patch Manager GUI is displayed listing all patches that are available for download.
Click Check for Updates to manually initiate a check for available patches that are not already listed.
Arcserve Backup Patch Manager will contact the Arcserve Support site and perform a comparison check of all available Arcserve Backup patches to determine which available patches are new and have not been previously downloaded.

Note: To obtain additional information about a specific Arcserve Backup patch listed in the Patch Manager, contact Arcserve Technical Support.
- If it is determined that the patch has not been previously downloaded, Arcserve Backup Patch Manager will tag the patch as an Available patch.
- If it is determined that the patch has already been downloaded successfully, Arcserve Backup Patch Manager will then verify the existence of the patch in the physical location.
  - If the physical file does not exist and it is not installed, then the patch will be tagged as a new or available patch.
  - If the patch file exists in the physical location (with the correct checksum and file name), then it will be tagged as an already Downloaded patch.
  - If the patch file exists, but the file name and checksum value of the patch does not match same file, then that patch will be tagged as an Available patch.