Troubleshooting › Cluster-based Backup and Restore Problems › Back Up Arcserve Backup Database in a Cluster Environment

Back Up Arcserve Backup Database in a Cluster Environment

Valid on Windows platforms.

Symptom:

How do I effectively backup the Arcserve Backup database (ASDB) in a cluster environment? (so that it can be recovered using the recoverdb operation)

Solution:

To ensure the backed up ASDB session can be used by the recoverdb operation you must backup the ASDB through the network name which you set during the setup phase.

For example:

1. For MS SQL Server 2014 Express, you must use the virtual name which the Arcserve Backup is deployed on.
2. For MS SQL Server 2005 cluster, you must use the virtual name which the SQL Server Cluster is deployed on. (In this case, make sure that you set the correct virtual name of the SQL Server cluster when installing Arcserve Backup. To find out the SQL Server Cluster virtual name, refer to the SQL Server Cluster document.