Before you install or upgrade Arcserve Backup, complete the following tasks:
Review the Arcserve Backup readme file. The readme file contains the operating system requirements, hardware and software prerequisites, last-minute changes, and known issues with Arcserve Backup. The readme file is provided in HTML format and is located at root level on the installation media.
Compile a list of servers where you are installing Arcserve Backup and identify the following:
Note: Arcserve Backup server names and Arcserve Backup domain names cannot exceed 15 bytes. A name totaling 15 bytes equates to approximately 7 to 15 characters.
Note: For more information, see Types of Arcserve Backup Server Installations.
Determine the database application that you will use for your Arcserve Backup installation. For more information, see Database Requirements.
Ensure that you have administrator privileges or the proper authority to install software on the servers where you are installing Arcserve Backup.
If you are upgrading your current BrightStor Arcserve Backup installation to this release, review the information about upgrades, backwards compatibility, and data migration in Upgrade Considerations.
You must install and license the Arcserve Backup Central Management Option to install a primary server.
Note: To install a Arcserve Backup domain consisting of a primary server and one or more member servers, you must install the primary server before you install the member servers. After you install the primary server, you allow the member servers to join the domain that was created when you installed the primary server.
You must specify Arcserve Backup authentication credentials to allow the member servers to join the primary servers' domain (for example, caroot and the Arcserve Backup password that you specified when you installed the primary server). The process of allowing a member server to join a Arcserve Backup domain does support using Windows authentication.
Before installing Global Dashboard, verify the following prerequisites:
Note: You can install Global Dashboard on member servers; however, member servers cannot function as Central Primary Servers.
Note: You can install the Global Dashboard Console on member servers; however, member servers cannot function as Branch Primary Servers.
To ensure that primary servers and member servers can communicate in a secure environment, all communication ports must be allowed to remain in an open state while you install Arcserve Backup. For more information, see Primary Server and Member Server Communication Ports.
When you install Arcserve Backup, the installation wizard detects the following cluster applications:
Before you start the installation wizard, ensure that these cluster applications are installed, properly configured, and running.
Note: Arcserve Backup does not support remote installations in a cluster environment.
Connect your storage devices to the systems that you designate as Arcserve Backup primary servers and member servers, and the SAN. Arcserve Backup detects and configures libraries that are connected directly to the Arcserve Backup servers and the SAN the first time the Tape Engine starts. You do not need to run a wizard or other external application to enable Arcserve Backup to detect and configure supported libraries. For all other types of devices (for example, NAS devices, ARCserve Tape RAID libraries, and ARCserve virtual libraries), you must configure the devices manually after you install Arcserve Backup using Device Configuration.
Note: For more information, see the Administration Guide.
If you are using a fibre or SCSI device, ensure that your Arcserve Backup server has a SCSI/Fibre controller or adapter supported by both Windows and Arcserve Backup. Arcserve Backup can support most installed SCSI controllers.
Note: To ensure that your hardware devices are compatible and that Arcserve Backup can communicate with your system, you can get the latest Certified Device List from www.arcserve.com.
In a multiple-server SAN environment, you must designate a server that is connected to the shared library to function as a primary server before you install and license the Arcserve Backup server component and the Arcserve Backup Central Management Option on the domain primary server. You must then designate all other servers connected to the shared library to function as member servers. The member servers must reside in the same Arcserve Backup domain as the primary server. When you are finished, the primary server automatically detects your SAN infrastructure - manual configuration is not required.
Note: If you are upgrading from a previous release, you must install the Arcserve Backup primary server on the system that is functioning as the SAN primary and you must install the Arcserve Backup Member Server on the systems that are functioning as SAN distributed servers.
Ensure that domain name system (DNS) communication is configured to optimize communication between the Arcserve Backup Manager Console and the remote systems in your environment. For example, you should configure DNS to perform reverse lookups efficiently. For more information about configuring DNS communication, see the Microsoft Help and Support website.
To install or upgrade a cross-platform agent, you must have the Arcserve Backup installation media available to you while you run the installation wizard.
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