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Introducing Arcserve Backup Agents and Options › Using Options › Disaster Recovery Option › Troubleshooting › General Usability › All Windows Platforms › DNS Record

DNS Record

Symptom

What should I do if the Disaster Recovery machine is unable to connect to the Arcserve Backup server?

Solution

If you have not updated the Arcserve Backup server's Domain Name Server record, the Disaster Recovery machine cannot connect to the Arcserve Backup server. To avoid this problem, add the correct IP address in the hosts file.