Introducing Arcserve Backup Agents and Options › Using Agents › Agent for Oracle › Troubleshooting › Backup Agent Errors › No Oracle Server Icon in Arcserve Browser

No Oracle Server Icon in Arcserve Browser

No Oracle Server Icon in Arcserve Browser

Reason:

This message occurred for any of the following reasons:

• The Arcserve Universal Agent service is not running or functioning.
• The Arcserve Backup Agent for Oracle is not installed.
• Oracle Agent Configuration is not configured properly.

Action:

Perform the following steps:

1. Restart the Arcserve Universal Agent service.
2. Install the Arcserve Backup Agent for Oracle.
3. Launch Oracle Agent Configuration utility.
   1. From the Windows Start menu, select Programs (or All Programs).
   2. Select Arcserve, and Arcserve Backup Oracle Agent Configuration to configure properly.