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Recover VM Jobs Fail When Using Custom HTTPS Ports for vCenter Server/ESX Server Systems

Valid on Windows operating systems.

Symptom

When you try to recover virtual machines associated with vCenter Server or ESX Server systems that communicate using a custom https port, you can submit the Recover VM job successfully, however, the recovery operation fails.

Solution

When you submit a Recover VM job but do not provide the host name or IP address and the custom port on the Recover VM screen, the Restore Manager lets you submit the job successfully. The Restore Manager behaves in this manner because it can enumerate the ESX Server system using the http port when the https communication fails or using the https port when the http communication fails. The job inevitably fails because VDDK cannot revert back to the default communication port during the recovery operation. To prevent this behavior from occurring, provide the custom port on the Recover VM screen before you submit the job as illustrated by the following screen:

Destination dialog and the vCenter/ESX field is highlighed to display the custom port value.