Valid on Windows operating systems.
Symptom
Arcserve Backup is packaged with the default binaries for VDDK 6.0.1. When you install a different version of VDDK, change the VDDK installed location in the registry manually. Otherwise, the VMware backups are going to use VDDK 6.0.1 instead of the version that you installed.
Solution
To remedy this problem, perform the following steps:
HKEY_LOCAL_MACHINE\Software\ComputerAssociates\CA ARCserve Backup\ClientAgent\Parameters
The location in the registry is updated.
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