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Agent Log Files

Arcserve Backup includes log files that provide you with details about backup operations executed using the Agent for Virtual Machines. Arcserve Backup stores the log files on the backup proxy system and the Hyper-V host system in the location that follows:

C:\Program Files\CA\ARCserve Backup Client Agent for Windows\Log

The log files that follow apply to VMware VM backups:

recovervm.log

Lets you view information about Recover VM recovery operations.

ca_vcbpopulatedb.log

Lets you view messages about VMware VM backup jobs.

The messages are prefixed by the Job ID number and the Session number, which lets you distinguish jobs that are running simultaneously.

mount_jnl.log

Lets you view information about mount and unmount operations.

The log file contains the parameters specified for each mount and unmount operation.

ca_vcbmounteroutput_xxx.log

Lets you view information about mount and unmount operations that fail.

The log file that follows applies to Hyper-V VM backups:

Hyper.log

Lets you view messages about Hyper-V VM backups and restores.

The messages are prefixed by the Job ID number and the Session number, which lets you distinguish jobs that are running simultaneously.

The log file that follows applies to VMware and Hyper-V VM backups:

vmdbupd.log

Lets you view information about auto-populate executions.

The log file contains the parameters specified and the status of all automatic executions of Arcserve VMware Configuration Tool and Arcserve Hyper-V Configuration Tool.