ca_vcbpopulatedb Utility Fails with .NET version >= Not Found

Troubleshooting › Arcserve Configuration Tool Problems › ca_vcbpopulatedb Utility Fails with .NET version >= Not Found

ca_vcbpopulatedb Utility Fails with .NET version >= Not Found

Valid on Windows platforms.

Symptom

The Arcserve VMware Configuration Tool or the ca_vcbpopulatedb utility fails. The following error message appears in the Results field on the Arcserve VMware Configuration Tool.

.NET version >= not found. Exiting ca_vcbpopulatedb.

Note: This message appears in the Command Prompt window when you execute the ca_vcbpopullatedb utility using the Windows Command Prompt.

Solution

This error occurs when Microsoft .NET Framework, Version 2.0 or higher, is not detected on the backup proxy system.

To remedy this problem, complete the following steps:

Ensure that Microsoft .NET Framework, Version 2.0 or higher, is installed and running on the backup proxy system.
Open a .NET Command Prompt and change to the Client Agent for Windows installation directory. By default, the Client Agent for Windows is installed in the following directory:
- X64 systems
```
C:\Program Files\CA\ARCserve Backup Client Agent for Windows\x86
```
Execute the following command:
```
regasm vcb_com.dll
```
(Optional) If you cannot locate the .NET Command Prompt, complete the following steps:
1. Open a Windows Command Line and change to the following directory:
```
C:\WINDOWS\Microsoft.NET\Framework
```
2. After you change to this directory, change to the directory that is greater than Microsoft .NET Framework Version 2.0. For example:
```
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727
```
3. Execute the following command:
```
regasm <Client Agent for Windows installation directory>\Vcb_com.dll
```
After the execution is complete and successful, the following output appears in the .NET Command Prompt or the Windows Command Prompt:
```
Microsoft (R) .NET Framework Assembly Registration Utility 2.0.50727.42
Copyright (C) Microsoft Corporation 1998-2004.  All rights reserved.

Types registered successfully.
```