Integrating CA ARCserve Central Protection Manager with IT Management Server Tools › How to Integrate CA ARCserve Central Protection Manager with Kaseya › Configure the Log Parser for the Kaseya Server

Configure the Log Parser for the Kaseya Server

To view information about CA ARCserve Central Protection Manager alerts, configure the Kaseya server to read the data in CA ARCserve Central Protection Manager alert log files.

Follow these steps:

1. Open a browser window and log in to the Kaseya IT management console.
2. From the navigation bar on the left side of the window, click Monitor.

   The monitor options appear.

3. Expand Log Monitoring and click Log Parser.

   The Log Parser configuration options appear.

4. In the Machine.Group ID list, click the check box next to the CA ARCserve Central Protection Manager server.

   From the Log File Parser drop-down list box, click <Select Log Parser>.

   Click New.

   The Log File Parser Definition dialog opens.

5. Complete the following fields on the Log File Parser Definition dialog:

   Parser Name

   Defines the name of the Log File Parser file.

   Log File Path

   Defines the path to the log file on the CA ARCserve Central Protection Manager server. The path to the log file is as follows:

   <HOME_CA ARCserve Central Applications>\ITMgmtIntegration\<log_fle_name>
   

   CA ARCserve Central Protection Manager generates log files that support Unicode and non-Unicode characters. The log file names are as follows:

   Non-Unicode:

   CentralAppAlertsForKaseyaANSI.log
   

   Unicode:

   CentralAppAlertsForKaseyaUTF8.log
   

   Important! The Kaseya IT management console does not support Unicode characters. Therefore, use the log file named CentralAppAlertsForKaseyaANSI.log.

   Log Archive Path

   Defines the path to the archived log file on the CA ARCserve Central Protection Manager server. By default, Protection Manager archives the log file when it exceeds 10 MB.

   Note: To specify an alternative value for when Protection Manager archives the log file, modify the value of MaxLogFileSize (in MB) in the following file:

   <HOME_CA ARCserve Central Applications>\ITMgmtIntegration\Configuration\Edge-ITMgmtIntegration.INI
   

   Description

   Defines the description of the Log File Parser file.

   Template

   Defines the format of the data contained in the log file on the CA ARCserve Central Protection Manager server. Use the following syntax:

   $CACentral Protection Manager Machine Name$ [$Alert Generated Product$] $Alert Generated Machine Name$ $Severity$ $Send Time From Origin Product$ $Alert Message$
   

   Output Template

   Defines the format of the output data on the Kaseya server. Use the following syntax:

   $Protection Manager Server$ $Generated by$ $Host Name$ $Severity$ $Sent$ $Message$
   

   Log File Parameters

   Create the following log file parameters:

   Note: Click Apply after you specify the Type (of parameter) to save the parameter.

   CA ARCserve Central Protection Manager Machine Name

   Type: String

   Alert Generated Product

   Type: String

   Alert Generated Machine Name

   Type: String

   Severity

   Type: String

   Send Time From Origin Product

   Type: DateTime

   Format: YYYY-MM-DD hh:mm:ss

   Alert Message

   Type: String

   Click Save.

   The Log Parser definition is saved.

6. Click Close.

The Log Parser Definition dialog closes and the Log Parser Definition file is created and applied to the CA ARCserve Central Protection Manager server.