Using CA ARCserve Central Protection Manager › How to Manage CA ARCserve D2D Policies › Create Policies › Manage Preferences › Specify Email Alerts

Specify Email Alerts

CA ARCserve Central Protection Manager lets you specify Email Alert preferences.

To specify email alerts

1. From the CA ARCserve Central Protection Manager home page, click Policies on the Navigation bar.

   The Policies screen opens.

2. Click New to create a new policy.

   The New Policy dialog opens.

3. Select the Preferences tab and then select Email Alerts.

   The Preferences Email Alerts dialog opens.

4. Specify your email alerts.
   • Enable Email Alerts--Select this option to enable the preferences on this screen.
   • Email Settings--Click this button to open the Email Settings dialog.
   • Notifications--Specifies to send automatic email alert notifications upon the completion of selected events. You can select any or all of the available options.

     The available options are to send an alert notification for the following events:

     Backup Job Alerts

     • Missed jobs--Sends an email alert notification for all missed jobs. A missed job is any scheduled job that did not run at the scheduled time. This could happen when some other job is running or previous job that started earlier did not finish yet. For example, if an export or recovery job is running at the scheduled time for a backup job, then that backup job will be missed.
     • Backup, Catalog, File Copy, Restore, or Copy Recovery Point job failure/crash--Sends an email alert notification for all unsuccessful backup, catalog, file copy, restore or copy recovery point job attempts. This category includes all failed, incomplete, canceled, missed jobs, and crashed attempts.
     • Backup, Catalog, File Copy, Restore, or Copy Recovery Point job success--Sends an email alert notification for all successful backup, catalog, file copy, restore, or copy recovery point job attempts.
     • Merge Job stopped, skipped, failed, or crashed--Sends an alert notification for all stopped, skipped, failed, or crashed merge jobs. If you enable this alert, you are informed once a merge job fails. A merge failure can occur for the following reasons: the session is mounted, the session is locked by a catalog job, or the session is locked due to other reasons.
     • Merge Job success--Sends an alert for all successful merge jobs.

     Disk Space Alerts

     • Backup Destination free space is less than--Sends an email alert notification when the amount of unused space at the backup destination is less than a specified value. For this option, you can further select either a percentage of the total capacity or a specific value (in MB) for the threshold level of when the alert notification will be sent.

     Update Alerts

     • New Updates Available--Sends an email notification when a new update for CA ARCserve D2D is available. Email notifications will also be sent if a failure occurs during the check for updates or during the download.

     Resource Alerts

     • Enable Resource Alerts--Sends an email notification when any specified performance key indicator (PKI) threshold level is reached. To ensure your server is efficient and reliable, you need to continually be aware of the performance to identify possible problems and quickly address bottleneck situations.

       Defining threshold levels for these performance indicators is strictly up to you and your knowledge of your server. There are no right or wrong settings and these alert notifications should be based upon "normal" and acceptable performance. For example, if your system normally runs at an 80% CPU load, then setting a CPU Usage threshold at 75% would not be very useful or efficient.

       Each of these PKI parameters can be separately configured to send an alert notification when the corresponding threshold level is reached. The maximum number that each PKI alert email will be sent is 5 per day.

     • CPU Usage--The specified CPU Usage alert threshold indicates the percentage of CPU usage for your CA ARCserve D2D protected server. You can use this alert notification to make sure that your server does not become overloaded too often.

       If your CPU usage is too high, your server response time may become very slow or unresponsive and you should consider spreading out (balancing) your load.

     • Disk Throughput--The specified Disk Throughput alert threshold indicates the disk throughput (MB/second) for your CA ARCserve D2D protected server. You can use this alert notification to make sure that you are maximizing the capability of your disk.

       If your disk throughput is close to the maximum value that your disk can handle, you should consider upgrading to a disk that better matches your needs. Generally a faster disk leads to better performance.

     • Memory Usage--The specified Memory Usage alert threshold indicates the percentage of memory in use on your CA ARCserve D2D protected server. Utilization is how much of your memory capacity you are using. The higher the percentage the worse your server performance will be.

       If your memory utilization continually becomes too high, you need to determine which process is causing this high usage. You can use this indicator setting to alert you of when an application or server upgrade may be necessary.

     • Network I/O--The specified Network I/O alert threshold indicates the percentage of NIC bandwidth you are currently using on your CA ARCserve D2D protected server. Utilization is how much of your network interface card (or NIC) capacity you are using. The higher the percentage the worse your network performance will be.

       If your network utilization continually becomes too high, you need to determine which process is causing this high usage and remedy the problem. In addition, if based on your specific network capacity the percentage of your network utilization is too high during backup time, you may need to upgrade your NIC card to handle the higher throughput requirements.

5. Click Save.

The email alert options are saved.