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Troubleshooting CA ARCserve Central Virtual Standby › Troubleshooting Error Numbers

Troubleshooting Error Numbers

The following table describes error numbers that display as pop-up messages when adding or updating nodes using CA ARCserve Central Virtual Standby.

Error Number

Description

Possible Solution

12884901933

Cannot connect to the CA ARCserve D2D service on *** and error number is 12884901933. Verify that all entries for the node is correct and the CA ARCserve D2D service is running.

Verify the following:

  • The CA ARCserve D2D service is running on the node.
  • The host name, IP address, and communication protocol specified for the node is correct.
  • The CA ARCserve D2D web service on the node is running, and not blocked because the DNS cannot resolve the IP address for the node.
  • The CA ARCserve D2D web service on the node is running, and the Windows firewall, or any other firewall, is not blocking communication.
  • The network cable that is connected to the node is functioning properly.
  • The user that is logged in to the node obtained the permissions that are required to communicate using a wireless network.