This section contains the following topics:
File Copy Related FAQ
Encryption Related FAQ
Updates Related FAQ
Exchange Granular Restore FAQ
The following Frequently Asked Questions are related to the File Copy feature.
No. To restore encrypted data that was backed up, you must provide the proper encryption password.
There is no limitation for the file size that can be backed up or restored using CA ARCserve D2D (for example large Outlook PST files, CAD files, video broadcast files).
Yes. CA ARCserve D2D will exclude deletion of all system state files and application files and folders during a File Copy – Delete Source job. CA ARCserve D2D only supports Microsoft Exchange and SQL Server and the list of application files is obtained by querying the VSS writers.
A File Copy job will mount the CA ARCserve D2D backup disks and it will then copy the data. It does not actually read from the local source disks.
There is no maximum file size that can be stored on an Amazon S3 cloud location.
Yes. The granularity limit for block-level incremental backups is set for 64K.
Yes. CA ARCserve D2D allows both jobs to be run at the same time.
No. During a File Copy job, CA ARCserve D2D will ignore the stub files and not copy them again.
No. The VSS snapshot is performed only during a Backup job and not during a File Copy job.
No. A File Copy that is stored on an Amazon S3 cloud location will be proprietary only format.
No. You just need to perform a restore from the file copy destination. The files that are deleted are only deleted from the source, and not from the recovery point. The recovery points contain the full volume information necessary to perform a complete BMR.
No. This option is selected by you when you add a policy.
The following Frequently Asked Questions are related to the Encryption feature.
The image consolidation during backups will continue as usual for images with the older password. When the remaining oldest image is the last Full Backup with the old password, that Full Backup will be deleted.
No. CA ARCserve D2D will immediately apply the new password and no longer request the old password.
The following Frequently Asked Questions are related to the Updates feature.
Yes. You can select the "Use Browser Settings" option on the Proxy Settings dialog to inherit the browser proxy settings (accessed from the Updates Preferences).
Yes. Your workstation node can be used as a staging server for downloading CA ARCserve D2D updates.
No. You must configure each node individually for Updates.
No. If you are not using CA ARCserve D2D for any function other than just as an Updates staging server, you do not need to have a separate CA ARCserve D2D license for the staging server.
The following Frequently Asked Questions are related to the Exchange Granular-Level Restore feature.
The most granular-level search that CA ARCserve D2D can perform is for an email subject.
CA ARCserve D2D allows you to only restore mail objects (mailboxes, mailbox folders, or mail).
Yes you can restore an entire mailbox and it will not overwrite the existing data in the mailbox store.
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