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Troubleshooting Update Issues

When a problem is detected, CA ARCserve D2D generates a message to help you identify and resolve the problem. These messages are contained in the CA ARCserve D2D Activity Log, which is accessed from the View Logs option on the home page UI. In addition, when an incorrect action is attempted, CA ARCserve D2D generally displays a pop-up message to help you identify and quickly resolve the problem.

This section contains the following topics:

Unable to Access CA ARCserve D2D After Reboot

Unable to Connect to the CA Download Server to Download Updates

Failed to Download CA ARCserve D2D Updates