Troubleshooting CA ARCserve D2D › Catalog Job fails when backing up a large number of files on Windows 2003 x86 machine

Catalog Job fails when backing up a large number of files on Windows 2003 x86 machine

For Windows 2003 x86, if you are attempting to back up a large number of files (in excess of 80 million) and the catalog generation job fails, perform the following:

1. Locate the boot.ini file (c:\boot.ini) and increase the virtual memory from 2 GB (default value) to 3 GB by adding the "/3GB" switch as follows:

   [boot loader]

   timeout=30

   default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS

   [operating systems]

   multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows Server 2003, Enterprise" /noexecute=optout /fastdetect /3GB

   Note: For more information about increasing memory support, see http://msdn.microsoft.com/en-us/windows/hardware/gg487508

2. Reboot the computer.
3. Set the "DoListSort" registry value as follows:
   • Enter "regedit" in the Run dialog and click OK to open Registry Editor.
   • Locate the following entry:

     HKEY_LOCAL_MACHINE\SOFTWARE\CA\CA ARCserve D2D

   • Create a DWORD named "DoListSort" with the value set to 1.