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Troubleshooting CA ARCserve D2D › Merge Session is Skipped

Merge Session is Skipped

If the oldest recovery point is skipped in the merge operation, perform the following troubleshooting procedure after you submit a new backup when the specified recovery point count limit is exceeded:

  1. Open the Mount Recovery Point dialog to see if you have any recovery points mounted. If any recovery points are mounted, dismount them.
  2. Open Windows Explorer and switch to the backup destination to see if the session is under the ARCserve D2D View. If it is, change to the Windows Explorer View.
  3. Verify if any file copy jobs are running.