Synchronization Failed with the VSS Error

Symptom:

I get the following error when I run synchronization:

WM04411 342 Warning 155.35.86.133 9/10/2012 5:17:00 PM Unable to create Shadow Copy; retrying...

Solution:

This error is because of specific hardware configuration. You can solve the problem by performing the following steps:

Open the ws_rep.cfg and modify the following parameters:

DirSnapshotWithVSS = True
MaxVSSRetryCount = 3

Note: Increase the MaxVSSRetryCount value if it is already 3.