Arcserve RHA Troubleshooting

The following section provides you information on some of the error messages that you may receive - when they occur, what is their meaning, and how to resolve the problems that caused them.

This section contains the following topics:

Troubleshooting Tips

Spool Limit Exceeded

Renew an Expired SSL Certificate

Unable to start listening on port/Ports

Root Directories

Synchronization Failed with the VSS Error

Unable to Create Shadow Copy Error

Unable to Create Shadow Copy Error for VHD Mount Point

Troubleshooting Tips

If you trigger a manual switchover, Arcserve RHA sends the last journal event to all replica nodes before stopping the scenario. When the Master is up, initial synchronization is skipped. If you wish to force resynchronization from the owner to other nodes, click the option, Force a data synchronization.
Whenever you change a node in the cluster (for example, eject, add), you should rescan the cluster nodes for this resource. To rescan cluster nodes, click the option, Rescan cluster nodes for this resource.