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About BlackBerry Enterprise Server

BlackBerry Enterprise Server (BES) is becoming a critical component of the enterprise communications infrastructure in support of mobile productivity. Arcserve RHA for BlackBerry Enterprise Server (BES) is a customized solution for BlackBerry high availability (HA) using script-enhanced SQL or File Server switchover solutions with asynchronous real-time replication and automated server switchover and switchback to provide cost-effective business continuity for BlackBerry Server on both 32- and 64-bit Windows servers as well as MSCS clusters.

With version 4.1 SP5, the BlackBerry Enterprise Server architecture changed significantly as compared to earlier service packs. These changes include new services (MDS Integration Service), changes to existing services (MDS Connection Service), changes in how BES queries the SQL database, and on what host the BES database runs.

The Arcserve RHA installation procedure varies depending on whether you have the BlackBerry MDS Integration Service installed, so make sure you follow the proper procedure and understand it thoroughly before you begin.