The script referenced by this Operation Guide must be present on both SQL servers (or on all nodes, for SQL MSCS clusters) at the same path. By default, this script is provided in all versions of Arcserve RHA build 65 and above, and no additional action is required. The default location is C:\Program Files\CA\Arcserve RHA\Engine\BBha.vbs. Contact Tech Support if the script is not present.
The BlackBerry HA script controls and monitors BES services via RPC communication ports so make sure all required RPC communication ports are open between the SQL servers and all protected BES servers.
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