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BlackBerry Configuration Database

The BES configuration database (BESMgmt) contains all the BES configuration information. The Arcserve RHA solution for BlackBerry protects and utilizes this database in order to provide BlackBerry high availability. If you use your current BES SQL instance (the one hosting BESMgmt) for any applications other than BES and still wish to provide BES high availability, you must move the BES configuration database to a new dedicated SQL instance. It can be on the same, or a different, server but must be a new dedicated SQL instance just for the BES configuration database. Once installed as a new named instance, Arcserve RHA can be configured to protect only this instance, without affecting other SQL instances or Arcserve RHA scenarios running on the server (BES Servers can be switched over without also disrupting service to other SQL databases or instances on the server). For more information, please review Independent BlackBerry SQL Instance.

To move the BlackBerry configuration database, please follow the official instructions provided on the RIM Technical Support website at http://na.blackberry.com/eng/support: How To Move the BlackBerry Configuration Database from one server to another; Article Number: KB-03112.

This operation requires a brief restart for some BES services, so it is recommended that this procedure is performed alongside the BES server configuration to reduce the total amount of downtime required.

When you edit the configuration file, ensure you change 'SERVER' to the new SQL instance dedicated to the configuration database. For example, suppose your new dedicated SQL instance is called 'xobessql' and is on a server called 'xooperations.' The configuration file should be modified as follows:

Example

; Name of Server to install the db

; Local machine can be specified as local

;

SERVER=xooperations\xobessql

After moving the BESMgmt database (finishing the above referenced KB) to the new server, you must restart the BlackBerry Manager before it will reconnect if it was open during the move process.