Previous Topic: Unable to Reboot VMware VM After BMRNext Topic: Failed to submit BMR job to Recovery Point Server


Unable to boot the server after performing a BMR

Symptom

When the source machine is an Active Directory server performing a BMR to a physical machine with different hardware or to a virtual machine on a hyper-v server, the server does not boot and a blue screen displays with the following message:

STOP: c00002e2 Directory Services could not start because of the following error: a device attached to the system is not functioning. Error status: 0xc0000001.

Solution

Reboot the system to the BMR PE environment, rename all *.log files in the C:\Windows\NTDS folder, and restart the system. For example, rename the file edb.log to edb.log.old and restart the system.

If the problem persists, use Live Chat to contact Arcserve Support. Live Chat lets you optimize intelligent conversation between you and the Technical Support team, allowing you to address your concerns and questions immediately, while still maintaining access to the product.