Valid on Windows platforms.
Symptom:
Recovery operations fail when recovering data using the HotAdd transport mode. The following message appears in the Activity Log:
An unknown error has occurred. Contact technical support.
In addition, VDDK reports the following error message:
Unknown Error.
Solution:
Recovery operations fail using the HotAdd transport mode when the disk settings are not configured properly.
To configure the disk, do the following:
Open Windows Command Line.
diskpart
Press Enter.
Type SAN and then press Enter.
The current SAN policy displays.
SAN POLICY = OnlineAll
Press Enter.
The SAN policy is configured as do not automatically mount SAN hosted volumes.
attribute disk clear readonly
Press Enter
The disk is configured and you can resubmit the job. If the job fails again, mount the HotAdd disks manually using disk management on the proxy system.
To mount the disks manually, do the following:
Open Windows Control Panel and double-click Administrative Tools.
The Administrative Tools window opens.
The Computer Management opens.
The disks display.
The disk is mounted and you can resubmit the job.
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