Valid on Windows operating systems.
Symptom 1:
Virtual standby jobs fail. One of the following messages appears in the Activity Log:
Failed to convert virtual disk
An internal error occurred, contact technical support
In addition, VDDK reports the following error message:
Unknown Error.
Solution 1:
To correct this problem, consider the following solutions:
This problem is the result of a VMware VDDK connection limitation. The following Network File Copy (NFC) protocol limits apply:
Note:
Connections cannot be shared across disks. The maximum limits do not apply to SAN or hotadd connections. If the NFC client fails to shut down properly, connections can remain open for ten minutes.
Example:
Another application or operation is using the VMDK file. To correct this problem, release the file and then resubmit the job.
Symptom 2:
Virtual standby jobs fail. One of the following messages appears in the Activity Log:
Failed to convert virtual disk
An internal error occurred, contact technical support
In addition, VDDK reports the following error message:
Open vmdk failed with error File not found.
Solution 2:
This problem can occur under the following conditions:
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