Troubleshooting › Backup Job Failure after Changing the Console Hostname/IP Address

Backup Job Failure after Changing the Console Hostname/IP Address

Symptom

I installed the console and RPS server on the same machine. The backup was working fine but after I changed the hostname/IP address of the console, the backup job fails.

Solution

This problem occurs when you have plans assigned to nodes and then you modify the hostname/IP address of this machine.

To resolve this issue, manually update agent nodes and run the backup job again.

Follow these steps:

1. Navigate to Nodes: All Nodes page.
2. Select the node.
3. Right-click and select Update.
4. Click OK

The nodes are updated.