Previous Topic: High Availability ReportsNext Topic: Add Permissions for VDDK 5.1 and 5.5 at vCenter Server Level


Troubleshooting

This section contains the following topics:

Add Permissions for VDDK 5.1 and 5.5 at vCenter Server Level

Operating System Not Found

Virtual Standby Jobs Fail Due to Internal Errors

Virtual Standby Jobs Fail Using the HotAdd Transport Mode

Virtual Standby Jobs to Hyper-V Systems Fail

Data Store Name is Already in Use

Failed to Perform Backup of a Virtual Disk. System error=[The device is not ready(21)]

The Arcserve UDP Agent Service Runs Slowly

Failed to Create a Snapshot for Hyper-V Virtual Machines When Multiple Jobs are Running

Convert Incremental Backup to a Verify Backup Because the Virtual Machine Snapshots Either Changed from the Last Backup Job or Needs Consolidation

Settings Disabled when Opening Agent UI

Backup destination settings disabled when opening the Linux agent UI

Failed to Restore Exchange Object (Message, Folder, or Mailbox) to the Original or Alternate Location

Scheduled Incremental or Full Backup Job Fails for Hyper-V VM

Unable to Restore Files

Backup Job Failure after Changing the Console Hostname/IP Address

Data Store Switches to the Restore Only Mode

Backup Job Fails

Pause and Resume Fails when Agent Is Not Connected to the Network

Arcserve UDP Cannot Communicate with the Arcserve UDP Agent (Windows) Web Service on Remote Nodes

Unable to Apply Backup Settings to Node

Hyper-V VSS NTDS Writer Fails While Taking the VSS snapshot in the VM

Host-based Agentless Backup Does Not Use HotAdd Transport Mode

MAC Address Changes are Not Retained After VM Recovery

Agentless Host-based Backup for Hyper-V VM Fails after Upgrading Arcserve UDP

HotAdd Transport Mode does not Work when Attempting to Back Up a VMware VM

UDP Agentless Backup Fails in VMware ESXi 6.0

Database Unable to Mount while Restoring the Microsoft Exchange Database

SQL Truncation Log cannot be Truncated when Database is in Full Mode

The From Field Does Not Display Correctly for Emails Sent by Users Having "On Behalf Of" Permissions for a Shared Mailbox

When Restored from a Higher Version of ESXi host to a Lower version ESXi host, VM gets stuck at booting stage