Troubleshooting › Pause and Resume Fails when Agent Is Not Connected to the Network

Pause and Resume Fails when Agent Is Not Connected to the Network

Symptom

If the agent is not connected to the network and I try to pause a plan, the plan is not paused. Similarly, if the agent is not connected to the network and I try to resume a plan, the plan is not resumed.

Solution

You can resolve this issue by manually updating the node from the Console.

Follow these steps:

1. Click the

   resources

   tab on the Console.
2. From the left pane, navigate to Nodes, and click

   All Nodes

   .

   All the added nodes are displayed on the center pane.

3. On the center pane, select the node.
4. Right-click and select Update.

   

   The node is updated and the plan is refreshed.