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Troubleshooting › Backup destination settings disabled when opening the Linux agent UI

Backup destination settings disabled when opening the Linux agent UI

If the Linux Backup Server is not removed from the Arcserve UDP Console before uninstalling the Console, the backup destination settings will be disabled when opening the Backup Server UI.

Symptom

The Backup Server is not notified that the Arcserve UDP Console is uninstalled. The Backup Server assumes that it is still managed by the Console.

Solution

Log in to the Backup Server and run the following command:

# /opt/Arcserve/d2dserver/bin/d2dreg --release

The Backup Server is released from the Console and now you can change the backup settings from the Backup Server UI.

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