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Unable to display Arcserve UDP Agent (Windows) home page when you attempt to open it from Internet Explorer (IE) web browser

If you are using an Internet Explorer (IE) web browser to access the Arcserve UDP Agent (Windows) home page and it does not display, it may be that the Arcserve UDP Agent (Windows) website is not included as a "Trusted Site" in your IE browser.

If this condition occurs, add this website as a Trusted Site in your IE browser. For more information about adding a website as a Trusted Site, see Security zones: adding or removing websites.

If the problem persists, use Live Chat to contact Arcserve support. Live Chat lets you optimize intelligent conversation between you and the Technical Support team, allowing you to address your concerns and questions immediately, while still maintaining access to the product.