Troubleshooting Arcserve UDP Agent (Windows) › Troubleshooting User Interface Issues › Job Monitor data speed displays a 0 or some other abnormal value

Job Monitor data speed displays a 0 or some other abnormal value

Symptom

Windows Performance Counters are disabled.

Solution

From the Registry Editor, delete or enable the following registry keys on all Windows versions:

• Perflib

  Path: HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib

  Name: “Disable Performance Counters”

  Type: DWORD

  Value: Set to 0 to enable performance counter.

• Performance

  Path: HKLM\SYSTEM\CurrentControlSet\Services\PerfProc\Performance

  Name: “Disable Performance Counters”

  Type: DWORD

  Value: Set to 0 to enable performance counter.

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