Valid on Windows operating systems.
Symptom
Arcserve UDP cannot communicate with the remote site.
Solution
The following table describe reasons why Arcserve UDP cannot communicate with the remote site and the corresponding corrective action:
|
Cause |
Corrective Action |
|
|---|---|---|
|
The network is unavailable or unstable. |
Verify that the network is available and stable, and then try again. |
|
|
Arcserve UDP is reinstalled and the remote site is not registered to Arcserve UDP. |
Register the remote site to Arcserve UDP. |
|
|
The host name or IP address of Arcserve UDP has changed and the remote site is not registered to Arcserve UDP. |
Register the remote site to Arcserve UDP. |
|
|
The host name or IP address of the remote site has changed and the remote site is not registered to Arcserve UDP. |
Register the remote site to Arcserve UDP. |
|
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