Exploring and Configuring Arcserve UDP › Register Arcserve UDP

Register Arcserve UDP

After you install Arcserve UDP, you must register the product from the Console. This registration allows Arcserve to automatically collect the usage details and statistics of the Console.

Important! Arcserve does not collect any personal or business critical information such as node name, IP address, login credentials, domain name, and network names.

If you have not registered the Console, you will receive the following notification in the Messages tab of the Console.

Your copy of Arcserve Unified Data Protection has not been registered in the Arcserve Product Improvement Program. Register.

Follow these steps:

1. From the Console, click Help, Product Improvement Program.

   The Arcserve Product Improvement Program dialog opens.

2. Select the Participate in Arcserve's Product Improvement Program check box.
3. Specify the following details:

   Name

   Specify your name.

   Company

   Specify the name of your company.

   Phone Number

   Specify your phone number in the following format:

   Country code - Phone number. For example: 000-1122334455

   Email Address

   Specify your email address. This is a mandatory field. The verification email will be sent to this email address.

   Fulfillment Number

   Specify the fulfillment number. You must have received this number in an email when you downloaded Arcserve UDP.

4. Click Send Verification Email.

   The verification email is sent to the email address that you have mentioned on the Arcserve Product Improvement Program dialog.

5. Log into the email account and open the received email.
6. Click the verification link provided in the email.

   You have successfully registered Arcserve UDP.

   After you have registered, the Cancel Participation button is activated.

To cancel your registration, click Cancel Participation.

If you want to update the email address, you have to register again. To register again, follow the same process as described in this topic.