Adding and Managing Source Nodes › How to Manage Nodes › Update Nodes › Update Nodes Using an Additional Administrative Account

Update Nodes Using an Additional Administrative Account

An additional administrative account refers to those accounts that are not using default administrators. Such accounts are also referred as non-built-in administrative accounts. The Update Node and Preflight Check (PFC) functions use the account specified in Update Node to connect to a virtual machine and perform related checks.

Note: You should use either the built-in administrator or built-in domain administrator account when performing the Update Node function. If necessary, you can use a non-built-in administrator, but before doing so you should verify that the account you are using has the required administrator permissions.

Follow these steps:

1. Verify that you can access \\[VM host name]\ADMIN$ using the additional administrator account from another machine. If you have any problem, verify if the “File and Printer Sharing” is blocked by the firewall. If the firewall settings are good, you may need to disable the UAC remote access. To disable UAC remote access, see Import Virtual Machine Using Additional Administrative Account.
2. In VMware, when you update nodes, Arcserve UDP automatically installs some tools in the VM to perform PFC. To verify that the account has the required permissions, perform the following:
   1. Log in to the virtual machine using the non-built-in administrator account.
   2. Copy one file from C:\Windows into C:\ and ensure that the following message does not appear:

   

   1. If you experience any problem, you can modify the User Account Control (UAC) configurations in the Local Security Policy by changing the UAC settings at secpol.msc -> Local Policies -> Security Options. (Secpol.msc is Microsoft's security policy editor).

      Note: Do not attempt to disable the UAC in the User Account Control Settings dialog box that opens from the control panel.

      For more information about changing the UAC configuration settings, see the corresponding Microsoft documentation.

3. For Hyper-V VMs, the additional administrator account must have similar permissions as mentioned in Import Virtual Machine Using Additional Administrative Account.