Understanding Arcserve Backup Patch Manager › How Arcserve Backup Patch Manager Works › Download Patches › Download Patch Process

Download Patch Process

If you have selected to manually initiate the download or scheduled an automatic download of the available patches, the process for this task is as follows:

Important! When you are specifying a scheduled day and time for automatic patch downloads/installs, please make sure the schedule does not coincide or conflict with other scheduled active Arcserve Backup jobs (backup, restore, scan, merge, tapecopy, etc). The installation of some patches can cause the Arcserve Backup Services to be shut down and possibly disrupt your job.

Note: Automatic patch download and installation is available for critical Arcserve Backup patches only.

1. When triggered, downloads the new available patches (and any dependent patches) either directly from the Arcserve Support site or through a proxy server (as configured) to a holding directory.

   The default location for the patch download folder is: X:\Program Files\CA\SharedComponents\capm.

   Note: If the volume of the holding directory becomes full, a Disk Space not available status will be displayed in the Errors tab informing you of this condition.

2. If configured, an email notification is sent informing you when new Arcserve Backup patches have been downloaded.
3. Invokes the reporting task to generate an updated Patches Downloaded Report with the latest status.