To ensure your servers are efficient and reliable, you need to continually monitor performance to identify possible problems and quickly address bottleneck situations. Dashboard provides four SRM utilization type reports--CPU, Disk Performance, Memory, and Network. These utilization type reports can be used in conjunction with each other to collect different types of data from your Arcserve Backup protected servers during a specified period of time. This collected data can help you analyze server performance and isolate any problem areas.
From these utilization reports, you can perform system management monitoring to determine which servers are being used most and least. For servers with high utilization, you may want to consider some hardware upgrades to relieve bottleneck conditions caused by inefficient hardware. For servers with low utilization, you may want to consider server consolidation or virtualization to maximize your hardware usage. In addition, if you are having backup problems you should also view these utilization reports to determine if the problem could be related to these system-related areas.
Each of these utilization reports can be configured to send alert notifications when specified alert threshold level percentages are exceeded. The performance key indicator (PKI) threshold settings for each of these alerts are configured from the Arcserve Backup Central Agent Admin by accessing the Configure SRM PKI dialog. These alerts can be in the form of various methods of communication and sent to specified people as configured in the Arcserve Backup Alert Manager. For more information about configuring these alert settings, see the Administration Guide.
Note: If an alert notification fails to be sent, the failed alert will be included in the agent "AgPkiAlt.log" file, but no retry attempt will be made for the notification. The AgPkiAlt.log file is located in the following directory: X:\Program Files\CA\SharedComponents\ARCserve Backup\UniAgent\Log.
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